Privacy policy
1. Introduction
At SpinMills Casino, we value the security of your personal information very highly. The information we collect, its usage, and security measures are laid out in this Privacy Policy. Additionally, it explains your rights about this data. Using our website and services constitutes your acceptance of our Privacy Policy in its entirety. We will update this policy on our site whenever there is a change. You are indicating your agreement to be bound by the adjustments made by continuing to use our services after they have been posted.
2. Information At Our Disposal
In order to run our business and provide you the services you need, we gather several kinds of personal data, including:
Personal Details and Methods of Contact: Details such as your full name, DOB, mailing address, email address, and phone number are examples.
Details about your account and payments, including login credentials, payment method information, and a record of your purchases, are collected when you create an account or make a purchase.
In order to verify age and identity, our licensing legislation requires photocopies of government-issued identification documents or proof of domicile.
Details automatically collected when you interact with our website, such your IP address, device type, browser type, language preferences, nearby location, and the precise pages and actions done on our site, are known as technical data.
Details of your activities with our platform, such as game and activity logs, preference settings, and more, are collected through usage.
Any time you use our website, whether to make a deposit or withdrawal, verify your identification, contact customer service, or register an account, we collect this information. To enhance the platform’s efficiency, guarantee security, and preserve fairness, we collect technical and usage data using cookies or similar tracking technologies (see below).
3. The Process of Data Collection
We collect information about you through various means:
Right from the source: When you make a purchase, send us an email, or fill out a form on our site (such when you sign up for an account or enter your details for a campaign), we collect the data you enter.
As you navigate our website and use our services, we automatically gather data, including facts about your device and browser, information about your game play, and information about your preferences and activities through cookies.
Support Conversations: If you contact our support staff, we may keep a record of your message and any details you divulge when speaking with them.
Payment processors, game developers, and technical service providers are examples of our trusted partners who may provide information about you and your transactions to us. When a payment goes through, our payment processor notifies us, and if fraud prevention services detect anything out of the ordinary, they notify us as well.
When you work with us to collect or process data, we make sure that any third parties we work with are legally obligated to secure your data. They are obligated to adhere to all privacy laws and use your information exclusively for the purposes that we tell them.
4. How Individuals’ Data Is Used
To operate our casino services and meet regulatory requirements, we use the personal data that is gathered. The following uses of your data are specific to our business: Account Setup and Management: making and managing your user account, confirming your identity, and allowing you to play and wager
Offering Casino Services: Handling your financial transactions, monitoring your account balances, and dispersing any applicable bonuses or promotions.
Security: To ensure the safety of our platform and players, we conduct security and anti-fraud checks, verify your eligibility by looking for signs of suspicious or forbidden activity, and verify your age and location.
Service to Customers: Addressing your questions and concerns, fixing problems, and enhancing our support services through analysis of interactions and comments.
5. Disclosure and Sharing of Data
Your information is kept private and will not be shared or sold to outside parties. The following situations warrant the following types of data sharing, and we always take proper precautions when doing so:
Nobody will sell or share your personal information. As seen below, we constantly take precautions while sharing certain data:
Service providers: When you use our services, we may share your information with payment processors, game developers, IT support, email service providers, and others. They must follow data protection and secrecy laws when managing our data.
We will release information if required by law or legitimate requests from regulators or government authorities. We may have to disclose certain information to comply with tax laws, court requests, or licensing and regulation.
We may exchange information in the course of an investigation into or prevention of fraud, money laundering, security breaches, or other possibly unlawful activity. As needed, this may involve working with payment processors, banks, law enforcement, or gaming authorities.
User data may be transmitted to the new owner or partner in the event of a major business change, such as a merger, acquisition, or sale of the company. Your data will be kept secure and used exclusively in accordance with this Privacy Policy in such a situation.
Your personal information will not be shared with any unauthorized third party by SpinMills Casino, save in the cases mentioned before. Beyond the scope of this policy, we will never use your personal data for anything else.
6. Protecting Your Rights
Under EU privacy laws like the GDPR, users have specific rights to their personal data:
Convenience and Mobility: We can supply you with a machine-readable copy of your personal data upon request.
You can request that we update or correct your inaccurate or missing information.
You can object to the processing of your personal data for non-direct marketing purposes. If you object, we shall consider restricting or ceasing processing unless we are obligated by law or have good reason.
We will never violate your right to opt out of our marketing emails or texts. Use the “unsubscribe” link in our marketing emails or go to your account settings to stop receiving promotions.
You can request that we delete or limit your personal data. We will limit or destroy your data upon request unless required by law (such as anti-fraud or financial reporting). Important: if you request that we remove certain data, we may not be able to continue offering some services (for example, we can’t administer an account without data).
You can freely exercise these rights. Contact our Customer Support team at support@spinmills.com with any queries or concerns about your personal data. We will answer your questions and meet your needs promptly and legally. Through our website’s account settings, you may review and change a lot of your account information and preferences, including opting out of marketing.
7. Safeguards for Minors and Security
To protect your privacy, we take strong precautions. To help keep your information safe from prying eyes, SpinMills Casino uses security processes and technology that are standard in the industry. Data in transit encryption (like SSL/TLS on our site), firewalls, secure server infrastructure, and routine security audits are all part of these safeguards. Authorized employees who have a legitimate business need to access your personal information and who are also subject to stringent confidentiality responsibilities are the only ones who will have access to your information.
To ensure that no one under the age of 18 gambles on our site, we have implemented stringent measures. No one under the age of 18 (or the legal gambling age in your jurisdiction, if higher) should use our services. During the Know Your Customer (KYC) process and player registration, we confirm the age of our players. We will deactivate the account and remove any personally identifiable information as soon as we learn that we have gathered personal data from a minor. Please let us know if you think a child is using our site so that we can look into it and deal with it accordingly.
8. Technologies for Local Storage and Cookies
Our services are improved by tracking technologies like cookies, like other internet businesses. Small text files on your device allow us to remember your site selections and activity. We use these technologies for many reasons:
Baking Basics: Some cookies are required for website functionality. Logging in, maintaining accounts, and completing safe transactions are feasible using them. Site operation depends on cookies.
These cookies allow the site to remember your language and region preferences to better serve you.
Analytical cookies capture session length, error messages, and site visits to analyze user behavior. Analyzing this data can reveal website and service performance insights.
Cookies are completely under your control. Most browsers enable cookies by default, but you may disable them in your browser settings. You can remove cookies from your device. However, disabling some cookies may prevent you from using some interactive features or logging in to our website. Cookie management is covered in your browser’s manual.
9. International Transfers and Third-Party Services
Links to external resources or third-party websites (such as identity verification services) may appear on SpinMills Casino. Kindly be informed that this Privacy Policy will be superseded upon your navigation to any third-party website. The privacy policies, content, or security measures of external websites are not under SpinMills Casino’s control. If you go to a website that doesn’t have a privacy policy, we recommend reading theirs.
If you use our services, we may need to share or keep some information about you with a third party that is located outside of the EEA. One example would be collaborating with a customer support platform or technical provider located outside of the EEA. While transmitting your information globally, we follow all measures to ensure its security that are mandated by the European Union’s data protection standards. This means that we will either move your data to a country that the EU has approved as an acceptable location for data transfers or that we will take appropriate measures (such as employing normal contractual data protection clauses). Our third-party service providers are obligated by law to securely manage your data regardless of their location.
If you have any questions or need more information about our Privacy Policy or how we handle your personal data, please don’t hesitate to contact us. So that you may play games with peace of mind at SpinMills Casino, we will be very transparent about how we utilize your personal information.